Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: When you register for an account (Buyer or Vendor), we collect your email address, username, and password.
• Transaction Data: We collect details about your purchases, including cryptocurrency wallet addresses or payment details, the items purchased, and transaction times.
• Communications: We collect information when you contact our support team or use our messaging platform to communicate with other users.

2. Usage and Device Information

When you interact with the Platform, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, pages viewed, and access times. This helps us ensure Platform security and improve user experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketplace and services.
• Process your transactions and send related information like order confirmations and digital account credentials.
• Send administrative messages, security alerts, and technical notices.
• Investigate and prevent fraudulent transactions, unauthorized access, and other illegal activities on the Platform.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Between Users: When you engage in a transaction, the other party (Vendor/Buyer) may receive limited information necessary to complete the sale.
• Service Providers: We share information with third-party vendors who provide services on our behalf, such as payment processing and hosting.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, and safety of our Platform, users, or others.

5. Data Security

We implement reasonable security measures, including encryption and secure servers, to protect your personal information and digital goods. However, no security system is impenetrable, and we cannot guarantee the absolute security of our databases. In particular, we advise you to independently secure any purchased accounts immediately upon receipt.

6. Your Rights and Choices

You may access, update, or delete your account information through your profile settings. If you wish to request the permanent deletion of your account and associated data, please contact support. Please note that we may retain certain records for legal or administrative purposes.

7. Changes to this Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of the policy and, in some cases, providing an in-platform notification.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy compliance team via the support portal.